• Application Deadline:
• Position: Hardware Support Technician



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience 2 years



• Location Lagos




• Job Field ICT / Computer 
  
  

Job Summary

• We are seeking a proactive and experienced Hardware Support Technician to join our IT team. The ideal candidate will be responsible for diagnosing, repairing, and maintaining all hardware components across our retail stores and offices nationwide.


• This includes desktops, laptops, POS systems, printers, scanners, UPS units, and network cabling. The successful candidate must be hands-on, resourceful, and capable of providing prompt support to ensure minimal downtime in our retail operations.

Key Responsibilities

• Diagnose and repair hardware issues on laptops, desktops, and workstations.


• Troubleshoot and maintain POS systems, thermal printers, barcode scanners, receipt printers, and other retail-specific devices.


• Install, repair, and maintain network cables, patch panels, and related hardware.


• Perform routine checks and maintenance on UPS systems, replacing batteries and ensuring power backup readiness.


• Support the deployment and physical setup of new IT infrastructure at new or existing retail locations.


• Install and configure hardware drivers, firmware, and perform BIOS updates as required.


• Maintain inventory of IT hardware components and recommend procurements or replacements.


• Collaborate with software and network teams to resolve issues that intersect with hardware performance.


• Keep detailed records of repairs, installations, and inventory movements.


• Provide remote or on-site support as needed across multiple retail branches.


• Ensure all installations and repairs comply with organizational standards and IT security guidelines.

Requirements & Qualifications

• OND / HND / B.Sc. in Computer Engineering, Information Technology, or related field.


• Minimum of 2years proven experience in IT hardware support, preferably in an IT/Hardware sales and repairs business environment or in a retail or multi-location business environment.


• Strong troubleshooting skills in laptops, desktops, POS systems, printers, and UPS units.


• Skilled in structured cabling, including installation and termination of Ethernet cables.


• Knowledge of hardware procurement processes and cost-effective solutions.


• Ability to interpret hardware manuals and wiring schematics.


• Good communication skills and the ability to work under pressure with minimal supervision.


• Willingness to travel frequently to branch locations across Nigeria.

What We Offer

• Salary: N180,000 - N200,000 / Month. 


• HMO cover


• Annual Salary Reviews after the 1st year of engagement


• 13th month bonus payment


• A supportive and collaborative work environment


• All statutory deductions remitted as when due


• Trainings and professional development