• Application Deadline:
• Position: Sales Account Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 10 years



• Location Lagos




• City Victoria Island




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Responsibilities

Driving Growth through Focusing on the Customer

• Maintain deep understanding of customer business needs, KPIs, and strategic priorities.


• Guide peers in aligning TeKnowledge solutions with customer goals and translating features into tangible business outcomes.


• Lead digital transformation initiatives that create business value and drive impact.


• Enable and coach cross-functional teams to co-develop strategic account plans.


• Align partner and internal resources to customer and industry-specific needs.


• Identify opportunities for new revenue, adoption, and customer relationship growth across the portfolio.

Sales & Business Excellence

• Oversee revenue forecasting and progress tracking within the assigned portfolio and market segments.


• Set strategic goals and priorities, manage pipeline health, and drive alignment with business objectives.


• Guide planning and prioritization across multiple complex accounts.


• Lead execution of corrective actions in response to escalations or blockers, and drive root-cause resolution.


• Engage in contract negotiation, risk management, and revenue protection strategies.


• Foster a high-performing virtual team, ensuring consistent delivery excellence and customer satisfaction.

Strategic Relationship Management

• Expand and manage a strong network of key decision-makers, partners, and stakeholders.


• Partner with internal teams and customers to develop long-term digital strategies.


• Drive strategic marketing and go-to-market initiatives in collaboration with business and technical leads.


• Identify and onboard new partners/vendors to accelerate growth in emerging markets.

Qualifications

• 10+ years of experience in B2B technology/services sales and strategic account management.


• Proven knowledge in Cybersecurity, AI/Automation, Customer Experience (CX), professional services, or digital skilling/change management programs.


• Fluency in English and one or more regional languages.


• Strong executive presence with excellent written and verbal communication skills.


• Willingness and ability to travel within the Africa region.


• Experience working with enterprise and government clients is a strong advantage.