• Application Deadline: Wed, 31 Dec 2025 00:00:00 GMT
• Position: NOC Analyst (Mobile Networks)



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 5 years



• Location Abuja , Lagos




• Job Field ICT / Computer 
  
  

Job Brief:

• We are seeking a proactive NOC Analyst with experience in mobile networks (2G/3G/4G/5G) to monitor, analyze, and ensure the stability of our cellular infrastructure. The role is critical to maintaining uptime, detecting faults early, and ensuring seamless service delivery.

Key Responsibilities:

• Monitor mobile network elements including BTS, BSC, RNC, eNodeB/gNodeB, and core network systems.


• Detect and respond to alarms or service degradations across 2G/3G/4G/5G networks.


• Log and escalate network faults promptly, following incident management procedures.


• Coordinate with RF, Transmission, and Core teams for issue resolution.


• Perform first-level diagnostics and support for mobile network issues.


• Track KPIs (call drops, traffic loads, availability) and generate performance reports.


• Support planned maintenance activities and service restoration efforts.


• Maintain shift handover reports and follow established escalation protocols.

Requirements:

• Degree or HND in Telecommunications, Electrical/Electronics, or related field.


• 2–5 years’ experience in a NOC or mobile network monitoring role.


• Understanding of mobile technologies: GSM, UMTS, LTE, and preferably 5G.


• Familiarity with network monitoring and fault management tools (e.g., NetAct, OSS, Huawei M2000, ZTE U2020).


• Good grasp of telecom KPIs and network performance metrics.


• Strong analytical and communication skills.


• Must be willing to work in shifts, including nights and weekends.