Job Description
JOB SUMMARY:
- The Travel Coordinator is responsible for managing and coordinating travel arrangements for staff members and clients.
- This includes booking flights, visa support services, hotel accommodations, airport protocol services and grounds transportation, while ensuring compliance with Firm’s policies and budgets.
- The ideal candidate will have excellent organizational skills and a keen attention to detail.
KEY RESPONSIBILITIES:
- Plan, book, and manage travel itineraries for employees and clients.
- Coordinate transportation arrangements, including airport pickups and vehicle rentals.
- Collaborate with other Business service Units and Practice Areas to ensure seamless integration of travel plans with business objectives and schedules.
- Research and recommend travel destinations and accommodations.
- Ensure all travel arrangements comply with Firm’s policies and budgets.
- Provide support and assistance to staff members and clients during their trips.
- Monitor travel expenses and budgets, preparing reports to meet financial targets and identify cost-saving opportunities.
- Resolve travel-related issues, such as cancellations or changes, promptly and professionally to minimize disruptions.
- Stay updated on travel trends, regulations, and best practices to provide travelling staff and clients with the most relevant information.
- Assist in the development of travel policies and procedures to enhance overall travel management efficiency.
QUALIFICATION / SKILLS REQUIRED:
- Bachelor’s degree in arts or social sciences or a related field.
- A minimum of five (5) years of work experience in travel coordination and general administration or a similar role.
- Familiarity with travel booking software and tools is an added advantage.
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and travel management software.
- Attention to detail to ensure accuracy in travel arrangements and documentation.
- Problem-solving abilities to address and resolve travel-related issues efficiently.
- Ability to work independently and as part of a team.
- Knowledge of travel regulations, visa requirements, and industry trends.
- Customer service orientation to enhance the travel experience for clients.