• Application Deadline: Mon, 1 Sep 2025 00:00:00 GMT
• Position: Technical Writer



• Job Type Full Time , Hybrid



• Qualification BA/BSc/HND



• Experience 3 years



• Location Lagos




• Job Field ICT / Computer 
  
  

We are seeking a highly motivated and tech-savvy individual to join our team as a Technical Writer. This position offers an excellent opportunity to apply your knowledge and experience, learn new skills, and contribute to real-world IT projects. The successful candidate will work closely with our software development team to understand the technical aspects of our software and take a user-centred approach to explaining how to use the products to both technical and non-technical audiences. 

Responsibilities:

• Create and maintain technical documentation including API references, user manuals, deployment guides, architecture diagrams, and release notes.


• Translate complex technical concepts of the Edge Platform into clear and accessible content.


• Collaborate with the software development teams to gather information and validate documentation accuracy.


• Assist in the development of internal standard operating procedures, onboarding materials, and knowledge base articles


• Continuously improve documentation based on user feedback, testing, and platform updates


• Ensure consistency and adherence to documentation style guides and industry best practices.


• Organise and manage content using version control and documentation tools e.g., Git

Minimum Requirements:

• A bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.


• At least 3 years of experience in technical writing for software products or IT services


• Excellent written and verbal communication in English


• Strong knowledge of Microsoft Excel, PowerBI


• Strong knowledge of computer hardware, operating systems, and software applications.


• Strong Knowledge of modern software development processes, cloud computing, networking, AIOps and DevOps concepts.


• Hands-on experience working with APIs, SDKs, and documentation platforms (e.g., Git, Markdown and JIRA)


• Proficient in troubleshooting and problem-solving technical issues.


• Excellent verbal and written communication skills.


• Ability to work independently and collaboratively in a team environment.


• Strong attention to detail and organizational skills.


• Demonstrated ability to learn new technologies quickly.


• Proficiency in a programming language.


• Prior experience with IT support or customer service is a plus


• Familiarity with cybersecurity principles and best practices is a plus.


• Experience in software development Web and Mobile applications is a plus


• Experience with data analysis concepts, methodologies, and tools is a plus.


• Experience with Site Reliability Engineering and application performance monitoring & SRE concepts, tools, and techniques is a plus.

Duration:

• This is a full-time, hybrid position.r only shortlisted candidates will be contacted for further consideration.