• Application Deadline:
• Position: Health Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Edo


• Job Field Medical / Healthcare 
  

Location: Benin, Edo

Employment Type: Full time

Reports to: Health Representative Manager

Position Summary

• The Health Representative’s mission is to provide promotional content and enhance the customer experience.


• The role is responsible for maximizing Pfizer brand growth through promotional activities tailored to the needs of HCPs within the allocated territory.

Responsibilities

Customer Engagement:

• Engage with customers in-person and virtually to compliantly grow the business and drive product demand by proactively providing solutions to achieve business objectives and needs


• Engage on promotional science-based brand messages and other ranges of content (e.g., disease state) to support the HCP in improving patient outcomes and experience


• Acts as key Point of Contact for seamless (compliant) reactive only connection to Pfizer Subject Matter Expert (SMEs) and resources​


• Responsible for onboarding customers to new operating model and platforms (e.g. Digital Engagement Portal)


• Orchestrate ideal customer experience through relevant content selection based on knowledge of customer preferences.


• Implement strategies that drive HCP digital engagement adoption.

Territory Planning and Management:

• Develop and execute territory business plan in line with business objectives


• Track activities of the agreed plan and proactively report any potential barrier to achieve planned activities


• Recommend creative and innovative ideas/solutions to increase market share within the territory 


• Producing  reports according to Health Representative Manager recommendations and market needs.


• Organize and implement value-added programs across the territory


• Ensure timely and relevant customer insights and market intelligence is captured and shared via relevant systems.

Reporting / Administration:

• Adherence to all relevant SOPs’


• Timeous recording of customer interactions within PforceRx


• Maintain an up-to-date and accurate customer list


• Timely and acccurate submission of expenses and remain within the allocated budget.

Self - Development:

• Proactively implement and update personal development plan


• Own and drive your development plan.


• Proactively receive and act on feedback from peers, trainers, and managers.

Qualifications

• Relevant Bachelor’s Degree


• 3-5 years experience in the pharmaceutical/healthcare industry


• Effective selling and presentation skills through virtual and face to face interactions


• Digital and non-digital learning Agility


• Good business knowledge and customer acumen


• Demonstrated ability to work within a team/as a team player 


• Exhibit a high degree of flexibility in adapting to a rapidly changing environment


• Strong organizational and prioritization skills


• Sound understanding of compliance and integrity principles


• Basic Computer literacy e.g., Microsoft Excel / PowerPoint/Word /Outlook


• Demonstrated ability to work within a team/as a team player.


• Driving Required (valid drivers’ license).