• Application Deadline:
• Position: Recovery Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• City Lekki


• Job Field Customer Care 
  

Location: Lekki, Lagos

About the Role

In this role, you will:

• Work with the reconciliation and revenue assurance team to ensure accurate funds on paper equals real money in the bank.


• Work with legal and operations  in recovering funds from customers


• Work with the partnerships team in recovering funds from banks and corporate partners.


• Create a check and balance process to reduce funds leakage across necessary departments.


• Develop a process with products & engineering to make funds recovery process easier.


• Gather enough insight for the short, mid and long-term goals of the company.


• Constantly share strategies and reports of state of funds &  revenue across the company.


• Ensure significant monthly progress on funds recovery.


• Prepare appropriate reports clearly identifying issues and options for dealing with them. 


• Negotiate and maintain contractual relationships with vendors related to business recovery and resumption.


• Monitor project against plan, and ensure corrective action when necessary


• Provide feedback, coaching and mentoring to internal staff vendor representatives to improve audit results


• Measure key people's performance indicators against success measures to drive continuous improvement.

About You

• A Bachelor’s Degree in Business or related field.


• 3 - 5 years of experience in business analysis or a related field.


• Asset recovery/insolvency background.


• The ability to influence stakeholders and work closely with them to determine acceptable solutions.


• Understanding of the banking process relating to customers and funds.


• Should possess strong execution skills


• Excellent documentation skills.


• Fundamental analytical and conceptual thinking skills.


• Experience creating detailed reports and giving presentations.


• Sound financial analytical skills and commercial awareness


• A track record of following through on commitments.


• Excellent planning, organizational, and time management skills.


• Experience leading and developing top-performing teams.


• A history of leading and supporting successful projects.


• Experience working in a bank will be an added advantage.