• Application Deadline:
• Position: Product Support Sales Representative



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

JOBOUTLINE:

• Responsible for the implementation of product support programs and policies. Also to ensure achievement of agreed sales targets and performance objectives.

MAIN DUTIES AND RESPONSIBILITIES:

• Visiting customers in the Region (old and new), prospecting for parts, unit sales and service opportunities and as well seek for regular patronage.


• Sell and implement product support programs such as CTS, REMAN, SOS, etc. on a regular basis.


• Prepare relevant quotations and/or tenders (accurate and complete to requirement), present to customers, arrange follow-up activities as desired, and ensure conversion to effective sales.


• Ensure prompt delivery of parts or services (including backordered items) and corresponding invoices to engender customer satisfaction and early payment as they fall due.


• Preparation and implementation of weekly call plan and corresponding summary report.


• Preparation and updating customers’ profile list.


• Keep abreast of product/service information from Caterpillar and related suppliers and ensure adequate dissemination to concerned employees and customers.


• Promptly and effectively resolve customer complaints such as to retain their goodwill and confidence in the product, services and the dealership at large.


• Implement relevant marketing and promotional programs as they arise.


• Arrange and implement relevant training programs for Parts office staff and customer representatives.

QUALIFICATION

• HND/B.Sc. Engineering with 2 years working experience of MNL or similar company.


• Interpersonal and communication skills


• Ability to take initiative.


• Have good selling skills