• Application Deadline:
• Position: Team Experience and Business Growth Manager



• Job Type Full Time



• Qualification BA/BSc/HND , MBA/MSc/MA



• Experience 4 - 6 years



• Location Lagos




• City Yaba




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Summary

• The Team Experience and Business Growth Manager is a multi-disciplinary leadership role responsible for nurturing a high-performing, motivated team while driving the people-side of business growth.


• The ideal candidate will enhance internal team culture, lead talent development efforts, and collaborate cross-functionally to support organizational goals across international placements, curated events, and strategic expansion.


• This person serves as the bridge between people's experience and business outcomes—ensuring the team is inspired, supported, and aligned with the company’s mission to deliver transformative education services.

Responsibilities

• Foster a positive and inclusive work culture in hybrid and remote settings.


• Design and manage onboarding, team-building, feedback, and employee engagement initiatives.


• Implement professional development plans and track learning progress across departments.


• Develop a system for employee performance tracking and reward recognition.


• Work closely with leadership to align people strategies with revenue, partnership, and placement goals.


• Support the scaling of business operations, including recruitment for project-based roles (e.g. education fair support, outreach teams).


• Contribute to internal workflows and SOPs that improve efficiency and client delivery.


• Provide operational support for international student recruitment, partner school engagement, and post-event conversion tracking.


• Collaborate with events and placement teams to ensure adequate staffing, training, and support before, during, and after events.


• Ensure all team members involved in education fairs or webinars are well-prepared and aligned on deliverables.


• Lead post-event debriefs and internal performance analysis to identify process improvements.


• Manage internal communication systems, updates, and platforms (Slack, Trello, Notion, etc.).


• Create moments of connection: virtual check-ins, shoutouts, wellness challenges, and shared learning sessions.


• Act as a cultural ambassador—monitoring team morale, promoting core values, and flagging burnout or support needs.

Requirements

• Bachelor's Degree in Human Resources, Business Administration, Organizational Development, or related field. Master’s degree or HR/Leadership certifications (CIPM, SHRM, etc.) is a plus.


• 4 - 6 years of experience in a role combining HR, operations, and organizational development.


• Proven experience leading or supporting teams in high-growth, project-based, or service-oriented environments.


• Background in international education, events, consulting, or student services is highly desirable.


• Strong people leadership, emotional intelligence, and team-building capabilities.


• Ability to develop and implement people-centric systems and processes.


• Excellent verbal and written communication skills.


• Strategic thinker with strong problem-solving and decision-making ability.


• Comfortable working with productivity tools (Google Suite, Trello, HRIS platforms, Slack, etc.).

What Success Looks Like:

• Increased team engagement and retention in a growing organization.


• Streamlined onboarding and learning systems for faster team productivity.


• Well-executed event staffing and support with clear internal coordination.


• Direct contribution to a more structured, data-informed approach to business growth.