Hotel Night Duty Manager at Warri Wetland Hotel

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
12 days ago

Additional Details

Job ID
133529
Job Views
32

Job Description






Responsibilities




  • Manage front desk operations during night shifts

  • Handle guest check-ins, check-outs, and inquiries

  • Resolve guest complaints and issues promptly

  • Perform nightly audits and prepare financial reports

  • Ensure hotel safety and security through regular patrols

  • Coordinate with housekeeping and maintenance teams

  • Monitor surveillance systems and respond to emergencies

  • Communicate effectively with day management team

  • Maintain accurate records and logs

  • Ensure compliance with hotel policies and procedures.



Requirements




  • High School Diploma or equivalent; Degree preferred

  • Over 2 years of working experience

  • Proven experience in hotel or hospitality management

  • Strong leadership and decision-making skills

  • Excellent communication and customer service abilities

  • Ability to work independently and under pressure

  • Familiarity with hotel management software

  • Basic accounting and financial reporting skills

  • Knowledge of safety and emergency procedures

  • Availability to work overnight shifts, including weekends

  • Attention to detail and strong organizational skills.



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