Hotel Night Duty Manager at Warri Wetland Hotel

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
7 months ago

Additional Details

Job ID
133529
Job Views
69

Job Description






Responsibilities




  • Manage front desk operations during night shifts

  • Handle guest check-ins, check-outs, and inquiries

  • Resolve guest complaints and issues promptly

  • Perform nightly audits and prepare financial reports

  • Ensure hotel safety and security through regular patrols

  • Coordinate with housekeeping and maintenance teams

  • Monitor surveillance systems and respond to emergencies

  • Communicate effectively with day management team

  • Maintain accurate records and logs

  • Ensure compliance with hotel policies and procedures.



Requirements




  • High School Diploma or equivalent; Degree preferred

  • Over 2 years of working experience

  • Proven experience in hotel or hospitality management

  • Strong leadership and decision-making skills

  • Excellent communication and customer service abilities

  • Ability to work independently and under pressure

  • Familiarity with hotel management software

  • Basic accounting and financial reporting skills

  • Knowledge of safety and emergency procedures

  • Availability to work overnight shifts, including weekends

  • Attention to detail and strong organizational skills.



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