The People & Culture Manager will oversee day-to-day HR operations and ensure effective implementation of HR policies, processes, and initiatives.
The role supports key functional areas such as recruitment, employee relations, engagement, onboarding, compliance, performance management, and administrative HR duties.
The ideal candidate is proactive, organised, and passionate about creating a positive employee experience.
Key Responsibilities:
Support the implementation of HR initiatives in alignment with the overall People & Culture strategy.
Supervise and coordinate recruitment efforts, including job postings, interviews, and onboarding processes.
Ensure smooth onboarding and induction of new hires, working closely with hiring managers to guarantee a welcoming experience.
Guide line managers on employee relations matters such as disciplinary actions, leave management, grievances, and performance concerns.
Monitor employee engagement activities and provide support in coordinating surveys, analysing results, and following up on engagement initiatives.
Assist in the execution and monitoring of performance management processes, ensuring timely appraisals and documentation.
Coordinate exit processes, including conducting exit interviews, documentation, and offboarding compliance.
Support training coordination, learning schedules, and HR-driven development programs.
Collaborate with the Payroll team to ensure accurate input of employee data (e.g., leave, benefits, updates).
Contribute to monthly and quarterly HR reports by compiling data on headcount, attrition, disciplinary actions, recruitment status, and training.
Participate in recruitment outreach activities such as job fairs and open days, representing the company as an employer of choice.
Support the People & Culture team in the consistent application of HR policies, procedures, and company values.
Perform any other HR duties as assigned by the Line Manager.
Requirements:
Bachelor's degree in Human Resources, Business Administration, Industrial Relations, or a related field.
Minimum of 5 years of progressive HR experience, with at least 2 years in a QSR industry.
Strong knowledge of Nigerian labour law and HR best practices.
Excellent interpersonal, communication, and organisational skills.
Proficiency with HRIS and Microsoft Office tools.
Ability to work independently, handle sensitive situations, and maintain confidentiality.
Relevant HR certification, such as CIPM, PHRi, or SPHRi, is an added advantage.