• Application Deadline: Mon, 15 Sep 2025 00:00:00 GMT
• Position: Front Office Manager (Imo State)



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 3 years



• Location Imo




• Job Field Hospitality / Hotel / Restaurant 
  
  




• Salary Range ₦30,000 - ₦50,000/month
  
  

The Front Office Supervisor will oversee daily operations at the front desk to ensure seamless guest experiences. Acting as both a team leader and customer relations champion, this role involves supervising front office staff, coordinating with other departments, and maintaining operational standards.

Key Responsibilities

• Supervise and coordinate daily front office routines: check-ins, check-outs, guest inquiries, and reservations. 


• Train and manage front desk staff, scheduling shifts and ensuring continuous development. 


• Effectively handle guest complaints, special requests (including VIP), and resolve issues promptly. 


• Maintain high standards of service, ensuring the front desk is presentable and professional. 


• Collaborate with housekeeping, maintenance, and other departments to ensure guest satisfaction.


• Manage reservation systems, allocations, and daily front desk reports. 


• Uphold hotel policies, security protocols, and SOP compliance. 

Qualifications & Skills

• Diploma (minimum) in Hospitality Management or related field; a bachelor’s degree preferred. 


• 1–3 years of experience in a front office or supervisory role within hospitality. 


• Strong communication, leadership, and problem-solving skills. 


• Proficiency with PMS systems (like Opera) and Microsoft Office. 


• Ability to work flexible shifts, weekends, and holidays