Job Description
- Application Deadline: Sat, 30 Aug 2025 00:00:00 GMT
- Position: Terminal Manager
- Job Type Full Time , Onsite
- Qualification BA/BSc/HND , OND
- Experience 5 - 15 years
- Location Abia , Abuja , Anambra , Enugu , Imo , Lagos , Rivers
- City Aba , Awka , Onitsha , Owerri , Port Harcourt
- Job Field Logistics 
Location: Lagos, Utako, Nyanya, Owerri, Aba, Portharcourt, Enugu, Awka, Onitsha, Amichi
Core Responsibilities
- Oversee terminal operations, including passenger services, courier handling, vehicle dispatch, and schedule adherence.
- Supervise staff (drivers, dispatchers, loaders, and customer service) to ensure smooth operations and address concerns.
- Manage ticketing, check-in, baggage handling, and the loading/unloading of packages for efficiency and safety.
- Ensure compliance with safety regulations and legal standards.
- Monitor courier package receipt, storage, dispatch, and tracking to ensure accurate and timely deliveries.
- Optimize terminal expenses, maintain cleanliness, and ensure functionality of facilities.
- Resolve passenger complaints and enhance customer experience.
- Track operational performance and prepare regular reports for senior management.
- Identify and implement process improvements to enhance efficiency.
- Stay informed on industry trends and collaborate across departments for streamlined operations.
- Enforce excellent service delivery in the Hotel according to world-class standards and build customer loyalty.
Candidate Profile
- A BSc or HND from an accredited tertiary institution.
- A minimum of 5 years of post-qualification experience in the passenger transport or courier industry.
- A strong network of clients willing to support and engage with the brand.
- Proactive and equipped with excellent managerial skills.