• Application Deadline:
• Position: Operations Steering Support (OPSS) Specialist



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 5 years



• Location Lagos




• Job Field Finance / Accounting / Audit 
  
  

Job Overview

• In this role as the specialist, you will play a key role in supporting strategic and operational planning through insights into business performance, cost development, and forecasting.


• You are responsible for driving financial transparency, performance managing operational and cost KPIs, ensuring data integrity and data quality to provide a single source of truth on cost and KPI reporting as well as supporting leadership with data-driven decision-making in your Area.


• You work closely with regional OPSS, Area Operations and Finance, and QSC colleagues to ensure that Area performance is effectively planned, monitored, and continuously improved.


• Disclaimer: This role does not expand the scope of responsibilities but aims to enhance the value and consistency of existing tasks performed within OPSS.

Key Responsibilities

Performance Management & Insights:

• Forecast key P&L elements on a monthly, quarterly, and annual basis for the Area.


• Translate business targets into operational KPIs per country/cluster.


• Calculate and analyze performance gaps against Budget, Plan, and Savings targets; follow up on corrective actions with stakeholders.


• Collect and analyze Area-specific operational data to support regional dashboards and scorecards.


• Influence decision making by providing forward looking, data driven analytics with actionable recommendations


• Provide insights to key stakeholders on cost developments and pro-actively answer questions that have not yet been asked


• Support rollout and embedding of an Operating System on performance management in Area and Region.

Cost Transparency & Control:

• Support cost modeling and forecasting for the Area, working closely with QSC and Controlling.


• Responsible for creating and maintaining terminal-level cost sheets to improve visibility of cost drivers and data quality to support accurate cost accruals and overall cost picture.


• Performance manage operational leading indicators influencing the cost as well as being the visible driving force of performance managing the unit cost in your Area


• Collaborate on cost-saving initiatives, support accurate accruals, and ensure consistent cost categorization.

Data Management & Reporting:

• Act as a data steward in your Area – validate, test, define and ensure data quality for unit cost and KPI reporting.


• Collaborate with QSCs and Regional OPSS to ensure a unified “one set of numbers” approach.


• Contribute to a standardized KPI repository and assist in linking performance reporting to the budget process.


• Drive and share best practices to facilitate the continuous improvement mind set


• Own the data management of TRACO updates and explain deviations on unit cost.

Planning & Budget Support:

• Provide input during forecasting and budgeting cycles, including challenge and validation of assumptions.


• Support tracking of cost and operational performance against budget with relevant stakeholders.


• Assist Area leadership with scenario analysis and planning for strategic initiatives.

Stakeholder Engagement & Execution Support:

• Be the source of energy within the area of responsibility, driving for team engagement and continuous improvement


• Liaise between Area, QSC, and Regional OPSS to ensure clear implementation of priorities.


• Engage with procurement and operations on savings plans and KPI alignment.


• Participate in regional workshops, training, and best-practice sharing initiatives.

Required Qualifications & Skills

Education & Experience:

• Bachelor’s Degree in Business, Finance, Economics, Engineering, or a related field.


• 2 – 5 years of relevant experience in planning, financial analysis, cost control, or operational reporting.


• Ability to speak in bi-lingua is an added advantage


• Expereince working in a mti national company is an added advantage


• Familiarity with SAP, Power BI, Advanced analytics or Excel-based reporting is preferred.

Key Competencies:

• Strong analytical mindset with a hands-on, execution-driven approach.


• Ability to synthesize data and derive actionable insights.


• Comfortable communicating with cross-functional teams and aligning diverse stakeholders.


• High levels of energy and empathy with a can-do attitude


• Structured, self-driven, and able to manage multiple streams of work.


• Passion for continuous improvement and process enhancement.