• Application Deadline:
• Position: Global Technical Learning Expert


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• City Victoria Island


• Job Field Human Resources / HR  , ICT / Computer 
  

Job Description

• We are searching for a Global Technical Learning Expert to help us strategize, manage, design, implement and evaluate learnings at program level.


• They will drive a culture of service mindset, employee performance, and engagement across locations.


• This role collaborates with the L&D Manager’s and Technical Trainers in other regions to support growth and a consistent level of performance across the business unit.


• The role will operate within the Elev8 Learning Solutions unit under the Global Manager.

Responsibilities

• Assigned to a main program area, to support operations performance improvement needs and other related business initiatives.


• Responsible for maintaining the training roadmap, starting from pre-assessments, labs, scenarios, and interactivity, aligned to top case drives, assessments, and course surveys.


• Ensure training and stakeholder partners have the most accurate up-to-date information to support service requirements.


• Coordinate client, operations, and training meetings as needed to communicate current status of training activities and initiatives and to plan future training activities for both Technical onboarding and continuous education.


• Coordinate required and designated global certification achievement based on contract requirements and business needs.


• Partner with the content team to ensure that all the updates are in line with Tek and Client guidelines.


• Drive learning metrics and partner with internal data analysts to collect and visualize data. Present findings to executives and business leaders to drive data-driven decisions.

Qualifications

• Relevant Certifications in Technology or Bachelor's Degree in relevant field required in addition to onboarding training experience of at least one year.


• Professional fluency in English and the language of the operating country is essential, both written and spoken.


• Technical training delivery, product, technical, line of business, and client-facing experience.


• Exceptional Agile project management and learning data analytical skills.


• Exceptional track record in structuring engaging and effective learning programs with clear business impact, including being adept at navigating cultures and local customs to define and deliver locally resonant programs.


• Should be able to influence without authority, collaborate effectively with others, and build shared goals and accountability.


• Excellent written, verbal, and interpersonal skills along with business acumen and the ability to quickly apply key business outcomes to L&D programs.