• Application Deadline:
• Position: Outlet Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Duties & Responsibilities

• Promote and increase sales through the outlets


• Improve customer loyalty and satisfaction


• Intervene and provide solutions for the dissatisfied customer


• Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to Head of department.


• Drive periodic promotion program (sales, discounts, special offers and schemes) at outlet level


• Manage stock levels and make key decisions about stock control


• Manage costs and overheads, and all factors affecting the profitable performance of the shop.


• Manage security, and emergency systems staff and customer awareness, according to company policy and relevant laws


• Manage cash and payment systems in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority.


• Deposit sales cash and cheques in the bank


• Prepare stock-level reports


• Analyse sales figures and forecast future sales volumes to maximise profits


• Analyse and interprete trends to facilitate planning


• Respond to customer complaints and comments


• Ensure that delivered products conform with order specifications


• Develop personal skills and capability through on-going training, as provided by the company or elsewhere subject to Company approval


• Coordinate and supervise the activities of staff in the arrangement of new stock.


• Liaise with Inventory management team as concerning stock-out goods and supply as required

Qualifications

• Bachelor’s degree in related discipline


• Must have at least 4years work experience


• Experience in retail store operation is compulsory.