Head of Commercial / Sales at IO Furniture

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
6 months ago

Additional Details

Job ID
133685
Job Views
96

Job Description






Job Summary




  • The Head of Commercial Team is responsible for driving revenue growth, managing projects, andoverseeing the Design and Technical team to deliver exceptional client experiences.

  • This role requires aseasoned professional with a strong background in interior design, architecture, or a related field, and aproven track record of success in a similar role.



Responsibilities

Revenue Generation:




  • Rigorously drive sales targets for the project team, identifying new business opportunities and expanding existing relationships.

  • Develop and maintain a database of new and prospective clients, regularly updating and following up through emails and calls.

  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience and ensure retention.

  • Harness the project business environment for new exciting opportunities and projects.

  • Provide weekly activity reporting for Project business, including confirmed orders, quotations, status of job orders, priority, and calling lists.



Project Management:




  • Obtain and articulate clients' briefs, assisting them in identifying the solutions they require.

  • Prepare all required documentation for project quotes, including bill of materials.

  • Schedule and attend site meetings to monitor progress of ongoing projects, acting as the point of contact for clients on all project communication during execution.

  • Ensure that production, delivery, and installation of clients' orders are executed as agreed and within stipulated timelines.

  • Provide timely and formal written communication throughout the project execution period, disseminating critical information to clients and project teams.

  • Maintain detailed project documentation, including key project decisions, client/project requests, and revisions.

  • Ensure before-and-after photos of projects are carried out, with professional photography upon completion.



Design and Technical Team Management:




  • Oversee the Design and Technical team to meet clients' requirements and expectations.

  • Schedule pre-installation and post-installation meetings with the installation supervisor, Interior



Designers, and technical team.




  • Plan and supervise product delivery and installation, including performance of work, and obtain asigned completion certificate after a walkthrough using a detailed project checklist.



Reporting:




  • Prepare reports, including sales figures, priority lists, pipeline orders, and other relevant reports to the department and for the business.



Requirements




  • MSc in Interior Design, Architecture, or a related discipline

  • Minimum of 7 years' experience in a similar role

  • Proven working experience with interior spaces (consultations, renovations, space planning, and new constructions)

  • Excellent FF&E knowledge and experience

  • Positive team spirit and great team player

  • Self-driven, proactive, autonomous, and reliable

  • Excellent communication skills in English language, both verbal and written

  • Ability to handle multiple projects simultaneously, meet deadlines, and work in a fast-paced environment

  • Detail-oriented

  • Creative talent, imagination, and eye for design



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