Job Description
Job Description
- Oversee strategic business initiatives from inception to completion across all departments.
- Develop action plans for the dissemination of accurate information across the organisation.
- Communicate with the CEO in decision-making, program management and initiative implementation.
- Review and execute improvements to the organisational structure whilst providing solutions to existing gaps in the business structure.
- Ensuring processes, policies, and goals align with the organisation’s strategic direction.
- Improve current processes and optimize the organisation’s procedures for efficiency and productivity.
- Develop and implement operational strategies that support the organisation’s long-term objectives while responding to the dynamic telecommunications landscape in Nigeria.
- Provide senior leadership with insight and analysis of the organisation’s operations.
- Collaborate with the CEO and Executive Management to develop and implement business strategies, operational plans, and performance metrics that drive the organisation’s growth objectives.
- Oversee and drive the execution of strategic initiatives till completion.
- Assist with risk assessment of new initiatives and business decisions.
- Identify operational risks and develop mitigation strategies to ensure business continuity and compliance with health, safety, regulatory standards and best obtainable practices.
- Assist with the planning, coordination and leading meetings and workshops.
- Build, lead, and mentor high-performing teams within all departments, fostering a culture of accountability, collaboration, and continuous improvement.
- Establish and track key operational KPIs, using data to drive informed decision-making and continuous operational enhancements.
- Collaboration with departmental leads to implement, monitor and ensure substantial progress of plans and goals.
- Tracking & management of CEO Objectivesand establish reporting mechanism for reporting & risk mitigation.
- Serve as liason between the staff and the CEO regarding the business climate, employees’ well-being, project updates, proposal and planning.
- Serve as a key liaison between operations and the CEO, Board, and external stakeholders, provide transparent and timely updates on operational performance and challenges.
- Identify and implement process improvements to enhance operational efficiency and reduce operational costs.
- Completing special projects and initiatives with skillful oversight and support.
- Oversee daily operations in collaboration with departmental leads and perform administrative when required.
- Work closely with the CEO and other executive team members to align operational initiatives with financial and technological strategies.
- Serve as liaison between the CEO and different teams and/or departments to ensure the cohesion towards achieving organisational objectives
- Develop communication strategy for firm-wide dissemination of information
Requirements
Education / Certification:
- First degree in Business Administration, Engineering/Telecommunications or a related field
- Masters’ degree in Business, Engineering or Management will be an added advantage
- Professional qualification from a relevant body would be an added advantage
Experience:
- Vast experience in administrative, business, legal or regulatory positions
- Spearheading a strategic planning process, resulting in a significant increase in operational efficiency across an organization or enabling a coporate restructuring process that enhanced organizational agility and employee satisfaction.
- Constructing and maintaining a secure digital archive system, enhancing information retrieval times and reporting requirements; preparing senior leadership ahead of all engagements with external stakeholder.
- Collaboratingwith a board of directors to facilitate high-impact meetings and ensuring that all actions are tracked and actioned ahead of time.
- Driving operational excellence and efficiency in a fast-paced environment.
- Pioneeringa streamlined communication workflow for internal and external correspondence.
Competencies:
Knowledge:
- Solid knowledge of corporate regulatory framework of the telecommunications industry.
- Management & Business Acumen
Skills:
- Fluent in English
- Analytical skills
- Critical thinking skills
- Excellent Leadership skills
- Negotition skills
- Great People skills
- Schedule coordination
- Excellent communication skills
- Stakeholder management skills
- Computer & Information Technology
- Problem solving & Decision making skills
- Strategy formulation and implementation
- Organisational & Time management skills
- Interpersonal skills, with the ability to lead cross-functional teams effectively.
Behavioural:
- Result oriented
- Creative, innovative and adaptable
- Ability to perform efficiently in high-pressure environments.