Waitress at Limewood Villa Hotel

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 days ago

Additional Details

Job ID
133894
Job Views
28

Job Description






Job Description




  • A waiter / Waitress is responsible for ensuring a guest in a restaurant, bar, or other dining area has a positive experience at Limewood Villa hotel establishments by exhibiting excellent customer service.

  • Your duties include greeting guests and taking their orders, communicating with members of the kitchen about orders, and carrying meals or beverages to the correct tables.



Responsibilities




  • Greeting guests and escort them to their tablesand taking drink and food orders.

  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).

  • Staying attentive to the needs of guests in the dining area.

  • Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization.

  • Communicate order details to the Kitchen Staff.

  • Delivering food from the kitchen to the guests.

  • Ensuring the food order is made correctly by kitchen staff and looks presentable for guests.

  • Following health code standards with regards to the handling of food.

  • Prepare tables by setting up linens, silverware and glasses.

  • Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more.

  • Inform customers about the day’s specials.

  • Offer menu recommendations upon request.

  • Up-sell additional products when appropriate.

  • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.

  • Check dishes and kitchenware for cleanliness and presentation and report any problems.

  • Arrange table settings and maintain a tidy dining area.

  • Carry dirty plates, glasses and silverware to kitchen for cleaning.

  • Deliver checks and collect bill payments.

  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).

  • Follow all relevant health department regulations.

  • Excellent presentation skills.

  • Team spirit.

  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.

  • Attentiveness and patience for customer.

  • Active listening and effective communication skills.



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