Head of Operations at DozzaVille Nigeria - Head of Operations

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 days ago

Additional Details

Job ID
133905
Job Views
27

Job Description






We are looking for a detail-oriented leader to ensure smooth daily operations across all departments to guarantee customer satisfaction.



Key Responsibilities




  • Lead and supervise Production, Customer Service, Inventory, and Logistics teams.

  • Ensure daily operations run smoothly with no disruption to service or production.

  • Maintain high standards of food quality, order accuracy, and packaging.

  • Solve problems quickly (staff issues, stock shortages, rider delays, or customer complaints).

  • Review and summarize daily reports from HODs for management, ensuring negligence never affects production or customer satisfaction.



Requirements




  • Must reside near Aroma, Awka.

  • Bachelor’s Degree with at least 2 years of work experience (prior experience in food production or restaurant management is a strong plus).

  • Excellent leadership, organizational, and problem-solving skills.

  • Very Good in clear written and spoken English.

  • Completion of National Youth Service Corps (NYSC).

  • Availability to work weekends and holidays.

  • Office-based work (23 days per month).

  • Strong commitment to long-term employment.



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