Client Service Officer at Prestigious Consulting Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
6 months ago

Additional Details

Job ID
133931
Job Views
114

Job Description






Responsibilities




  • Welcome and attend to patients/clients with warmth and professionalism.

  • Manage inquiries, appointments, and service requests efficiently.

  • Provide accurate information about diagnostic services, procedures, and results collection.

  • Handle complaints promptly and escalate when necessary.

  • Maintain proper records of client interactions and transactions.

  • Support administrative operations to ensure seamless workflow.



Requirements




  • Bachelor’s degree or HND in any relevant field.

  • 1–2 years of experience in customer service, preferably in healthcare.

  • Excellent communication and interpersonal skills.

  • Strong organizational skills and attention to detail.

  • Proficiency in Microsoft Office tools.

  • Ability to remain calm and professional under pressure.



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