Develop a new customer base and generate strategies that grow market shares, improve customer experience and drive the growth of all product lines.
Ability to handle the implementation of sales programs, and policies, and communicate, to assure sales goals and company objectives are achieved.
Maintaining relationships with existing and new customers in the business
Ensuring that customers are fully educated and become fully conversant with the company’s PDR model, also ensuring that set prices for each category are effective and complied with.
Travelling to establish new dealership, promoting the brand, also visiting partners and dealers on such trips.
Training and educating sales teams, and dealers on various products especially in the area of technical descriptions of products and load analysis.
Coordinating and ensuring that warranty returns are properly checked and tested to confirm faults before acceptance, also ensuring timely repairs and delivery of all warranty.
Resolving customers’ complaints regarding sales and services.
Controlling pricing and ensuring that Partners, dealers, and retailers buy at the stipulated prices.
Regular updating of customers' information on the company’s database.
Managing billings and delivery of purchased items and ensuring it is done timely and within the considerable time frame.