Branch Manager, Retail Sales at Access Bank

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
6 months ago

Additional Details

Job ID
134192
Job Views
173

Job Description






About the Job




  • We are seeking experienced Branch Managers to lead retail banking (sales) in our branches across Nasarawa, Benue, Gombe, Adamawa, Niger, and Potiskum.

  • The successful candidates will drive business growth, build strong customer relationships, and manage high-performing teams in these regions.



Responsibilities




  • Develop and maintain strong relationships with retail customers.

  • Market and cross-sell the bank's retail products and services.

  • Drive branch sales and deposit growth through effective marketing strategies.

  • Supervise and coach account officers to achieve business goals.

  • Implement call plans, track customer needs, and deliver excellent service.

  • Monitor and analyze financial performance, ensuring compliance and quality reporting.

  • Conduct regular customer visits to strengthen relationships and generate referrals



Requirements




  • A first degree in a Business-related discipline (Master's/professional certification is an added advantage).

  • Minimum of 5 years' relevant experience, with at least 3 years in retail services/marketing.

  • Strong knowledge of Nigerian retail banking market and banking operations.

  • Excellent interpersonal, negotiation, and conflict resolution skills.

  • Strong leadership, supervisory, and team management abilities.

  • Proficiency in Microsoft Office tools and reporting



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