Customer Service/Support Personnel at Ascentech Services Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
6 months ago

Additional Details

Job ID
134209
Job Views
61

Job Description

  • Application Deadline: Sat, 6 Sep 2025 00:00:00 GMT
  • Position: Customer Service/Support Personnel


  • Job Type Full Time


  • Qualification OND


  • Experience 2 - 3 years


  • Location Lagos



  • Job Field Customer Care 









Salary: 120k



Experience: 2-3 years



Key Responsibilities




  • Communicate with customers via apps, chat, or phone in clear, professional English.

  • Take and confirm customer orders, ensuring accuracy and clarity.

  • Enter and update orders into the system for the kitchen and dispatch teams.

  • Handle customer inquiries, complaints, and requests politely and efficiently.

  • Provide updates on order status or delays to customers.

  • Maintain proper records of customer interactions and orders.

  • Work closely with the kitchen, dispatchers, and trackers to ensure smooth service flow.



Requirements




  • Previous experience working in a Restaurant is a must

  • Strong English communication skills (spoken and written).

  • Previous customer service or call centre experience is an advantage.

  • Ability to multitask and remain calm under pressure.

  • Comfortable using a laptop, communication apps, chat systems, and smartphones.



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