Concierge / Hostess at FoliXx Hospitality

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
6 months ago

Additional Details

Job ID
134234
Job Views
113

Job Description






Summary




  • Concierges are the face of the Clubhouse, ensuring that every guest’s journey is seamless — from the moment they arrive until they leave.

  • They manage reservations, VIP requests, and personalized experiences with discretion, elegance, and charm.



Key Responsibilities




  • Welcome and assist guests with professionalism, warmth, and poise.

  • Manage and confirm reservations, bookings, and guest preferences.

  • Provide tailored recommendations on table packages, menus, and events.

  • Handle VIP and high-profile guest requests discreetly.

  • Collaborate with floor staff, hostesses, and security to ensure smooth operations.

  • Anticipate guest needs and provide seamless service.

  • Upsell services such as premium tables, bottle packages, and exclusive experiences.



Requirements




  • Must be 5’8” and above, eloquent, polished, and presentable with a radiant smile.

  • Excellent communication and interpersonal skills.

  • Previous experience in hospitality, concierge, or guest relations preferred.

  • Strong sense of discretion, confidentiality, and professionalism.

  • Flexible schedule (evenings, weekends, and holidays).

  • Ability to remain calm and composed under pressure.



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