Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
6 months ago

Additional Details

Job ID
134240
Job Views
183

Job Description






Job Summary




  • The House Manager will be responsible for managing the day-to-day operations of the dormitory, ensuring a safe, clean, and comfortable living environment.

  • This includes overseeing cleaning, catering, maintenance, and tenant relations, while also ensuring cultural considerations for residents are respected.



Key Responsibilities




  • Oversee daily dormitory operations including housekeeping, catering, security, and general upkeep.

  • Coordinate repairs, maintenance work, and facility inspections to ensure all living areas are in excellent condition.

  • Manage dormitory supplies such as cleaning materials, toiletries, and bedding.

  • Serve as the main point of contact for dormitory residents, addressing concerns promptly and professionally.

  • Ensure smooth communication between Chinese residents and local staff, supporting language and cultural understanding.

  • Organize and enforce dormitory rules, regulations, and safety guidelines.

  • Supervise dormitory support staff including cleaners, cooks, and security guards.

  • Liaise with external vendors for catering, laundry, pest control, and maintenance services.

  • Monitor vendor performance to ensure service quality.

  • Ensure compliance with health, safety, and hygiene standards.

  • Conduct regular safety drills and inspections.

  • Maintain accurate records of occupancy, maintenance schedules, and incident reports.

  • Prepare and manage dormitory operational budgets.

  • Track expenses and ensure cost-effective operations without compromising quality.

  • Submit periodic reports to management on dormitory status, incidents, and improvements



Qualifications & Requirements




  • Bachelor’s degree in Hospitality Management, Business Administration, Facilities Management, or related field.

  • 4+ years’ experience in property management, hotel management, or staff accommodation operations.

  • Experience working with Chinese expatriates or in a multicultural environment is highly preferred.

  • Strong interpersonal and problem-solving skills.

  • Ability to communicate effectively in English; Mandarin proficiency is a strong advantage.

  • Knowledge of health, safety, and hygiene regulations.

  • Strong organizational skills with attention to detail.



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