Customer Service Representative (Sales Representative) at FMR AGENCY

Job Overview

Location
Lagos, Oyo
Job Type
Full Time
Date Posted
6 months ago

Additional Details

Job ID
134433
Job Views
126

Job Description

  • Application Deadline: Tue, 30 Sep 2025 00:00:00 GMT
  • Position: Customer Service Representative (Sales Representative)


  • Job Type Full Time


  • Qualification BA/BSc/HND , OND


  • Experience 2 - 3 years


  • Location Oyo



  • City Ibadan



  • Job Field Customer Care 









About the Role




  • We are seeking a customer-focused and detail-oriented Sales Representative/Customer Service Officer to join our team. The ideal candidate will be responsible for attending to walk-in customers, managing stock, and ensuring excellent customer experiences both in-store and over the phone. This role also requires close collaboration with the social media/content team to align offline sales with online promotions.



Key Responsibilities




  • Attend to walk-in customers and guide them through their purchases.

  • Provide excellent customer service to both in-store and phone inquiries.

  • Inspect and verify the condition of new stock upon arrival.

  • Arrange stock and maintain display shelves in line with company standards.

  • Maintain accurate inventory and stock level records.

  • Ensure proper handling and storage of electronics and accessories.

  • Collaborate with the social media/content team to align sales with online campaigns.

  • Monitor stock to prevent mismanagement or loss.



Requirements




  • Minimum of National Diploma (ND) or equivalent.

  • 2–3 years’ proven experience in sales, customer service, or inventory management.

  • Strong communication and interpersonal skills.

  • Basic computer literacy.

  • Trustworthy, reliable, and detail-oriented.

  • Ability to multitask and work in a fast-paced environment.

  • Must live in Bodija or it environ.



Compensation

N100,000 Monthly



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