• Application Deadline: Tue, 23 Sep 2025 00:00:00 GMT
• Position: Ticketing Reservation Officer



• Job Type Full Time



• Qualification OND



• Experience 3 years



• Location Lagos




• City Ilasamaja




• Job Field Aviation / Airline 
  
  

Job Description

• The Ticketing Reservation Officer is responsible for managing all aspects of travel bookings, including flight and hotel reservations, ticket issuance, tour packaging customer relationship management and business development.


• This role ensures that all travel arrangements are efficiently handled in line with company policies and industry regulations, while delivering exceptional customer service.

Responsibilities

• Book and issue flight tickets using GDS platforms (e.g., Amadeus, Sabre).


• Handle changes, cancellations, and refunds with accuracy and efficiency.


• Provide expert travel and tour advice and package on routes, fares, and travel requirements.


• Liaise with airlines, visa agents, and other travel vendors to ensure seamless service delivery.


• Maintain accurate travel records, prepare itineraries, and generate reports as needed.


• Ensure high levels of customer satisfaction through professional service and proactive support.


• Process visa applications and tour packages with strong knowledge of multi-country visa procedures.


• Design and deliver memorable travel experiences tailored to client needs.


• Build and manage strong client relationships to drive customer loyalty.

Requirements

• Minimum of 3+ years’ experience in reservations, ticketing and business development.


• Minimum of OND qualification.


• Proficiency in GDS platforms (Amadeus, Sabre, etc.).


• Excellent communication skills and keen attention to detail.


• Strong customer service skills and business development.


• Female preferable for gender balance


• Aged between 25 – 30 years.


• Must reside in Ikeja or its environs.

Salary

• N150,000 Monthly.