• Application Deadline:
• Position: Product Support Sales Representative



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Lagos




• Job Field Engineering / Technical  , Sales / Marketing / Retail / Business Development 
  
  

SUMMARY OF RESPONSIBILITIES

• Ensure achievement of agreed sales targets and performance objectives, thus ensuring the achievement of parts sales profit objective in the Construction Segment

MAIN FUNCTIONS

• Visiting customers in the Region (old and new), prospecting for parts, unit sales and service opportunities and as well seek for regular patronage.


• Ensure prompt delivery of parts or services (including back-ordered items) and corresponding invoices to engender customer satisfaction and early payment as they fall due.


• Preparation and implementation of weekly call plan and corresponding summary report.


• Preparation and updating customers’ profile list.


• Promptly and effectively resolve customer complaints such as to retain their goodwill and confidence in the product, services and the dealership at large.


• Actively involved in the Region’s debt collection drive on an on-going basis.


• Establish and report on competitive activities and sales opportunities (for parts, units & service). Implement actions that will ensure prompt and adequate conversion to Caterpillar products & services.


• Implement relevant marketing and promotional programmes as they arise.


• Ensure prudent financial management and adequate maintenance / security of Company assets placed in the incumbent’s care by virtue of function and/or location.


• Seek out new business opportunities in the Region and Construction industry by monitoring on-going contracts and maximizing parts sales opportunities.


• Liaise between MNL, Unatrac and Customers on parts sales issues and special pricing on selected commodity items.

QUALIFICATION

• HND/B.Sc. Engineering with 2 years working experience in Technical Sections of MNL or similar company.


• B.Sc./ HND in Engineering or equivalent.


• Interpersonal and communication skills with leadership skills and ability to take the initiative.


• Have good selling skills