Retail Business Manager at Owens and Xley

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
6 months ago

Additional Details

Job ID
134826
Job Views
214

Job Description







  • Our client in the lifestyle and hospitality industry is looking for a dynamic and results-driven Retail Business Manager to oversee store operations, drive sales growth, and ensure excellent customer experiences. The ideal candidate will combine strong leadership, operational expertise, and a passion for delivering high-quality service.



Key Responsibilities




  • Oversee day-to-day retail operations, ensuring adherence to company standards and policies.

  • Develop and implement strategies to achieve sales targets and profitability goals.

  • Manage inventory levels, stock replenishment, and visual merchandising compliance.

  • Lead, train, and motivate staff to deliver exceptional customer service.

  • Monitor customer satisfaction and implement initiatives to improve service delivery.

  • Prepare and analyze sales, operations, and performance reports for management review.

  • Coordinate with other departments (marketing, supply chain, finance, and operations) to optimize business performance.

  • Drive initiatives that enhance brand visibility, customer loyalty, and overall business growth.



Requirements




  • Bachelor’s degree in Business Administration, Retail Management, or related field.

  • 4–6 years’ experience in retail, hospitality, or lifestyle business management, with at least 2 years in a supervisory/managerial role.

  • Strong leadership, organizational, and problem-solving skills.

  • Excellent communication and interpersonal abilities.

  • Proven ability to manage retail operations, drive sales, and deliver results.

  • Experience in lifestyle, hospitality, or customer-centric businesses is an added advantage.



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