• Application Deadline: Fri, 31 Oct 2025 00:00:00 GMT
• Position: Hotel General Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 5 - 10 years



• Location Lagos




• Job Field Hospitality / Hotel / Restaurant 
  
  

About the Role:

• As our General Manager, you will be the driving force behind our hotel's operations, strategy, and overall success. You will oversee all departments, ensuring the delivery of world-class service, maintaining impeccable standards, and maximizing profitability. We are looking for an individual with strong leadership qualities, a deep understanding of the Nigerian hospitality landscape, and a commitment to excellence.

Key Responsibilities:

• Strategic Leadership: Develop and execute comprehensive business and financial plans to achieve and exceed hotel objectives. Analyze market trends, competitor activity, and guest feedback to drive strategic initiatives.


• Operational Excellence: Oversee all daily hotel operations, ensuring seamless service delivery across Front Office, Housekeeping, Food & Beverage, Maintenance, and other departments.


• Guest Experience Champion: Foster a culture of exceptional guest service, ensuring every visitor has a memorable and positive experience. Proactively address guest concerns and implement service recovery strategies.


• Financial Management: Manage budgets, P&L statements, and revenue streams effectively. Implement cost-control measures and drive profitability.


• Team Leadership & Development: Lead, inspire, and mentor a diverse team of hospitality professionals. Foster a positive work environment, promote professional development, and ensure high levels of employee engagement.


• Brand Standards & Compliance: Uphold and enhance brand standards, ensuring compliance with all Nigerian health, safety, and legal regulations.

What We're Looking For:

• Proven experience as a Hotel General Manager or in a senior leadership role within the hospitality industry (minimum [e.g., 5-7] years).


• Demonstrated success in driving revenue growth, controlling costs, and improving guest satisfaction.


• Strong understanding of hotel operations, including F&B, rooms division, sales & marketing, and finance.


• Excellent leadership, communication, and interpersonal skills.


• Familiarity with the Nigerian market and relevant regulatory frameworks.


• Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree or MBA is a plus.