Job Description
Job Description
- We are looking for a dynamic and results-driven Sales Executive to join our team.
- The ideal candidate will not only drive sales through customer acquisition and relationship management but will also support our online sales channels with basic social media engagement.
- This role requires a proactive individual who is passionate about sales, understands digital customer behavior, and is eager to contribute to growing our e-commerce presence.
Key Responsibilities
Sales & Customer Engagement:
- Achieve and exceed individual and team sales targets across e-commerce platforms.
- Identify and pursue new customer acquisition opportunities through both online and offline channels.
- Build strong customer relationships by responding to inquiries, handling objections, and providing excellent post-sales support.
- Collaborate with the E-commerce team to ensure seamless order processing, fulfillment, and customer satisfaction.
E-commerce Operations Support:
- Work closely with the E-commerce team to track online sales performance and identify growth opportunities.
- Assist in managing product listings, descriptions, and updates across e-commerce platforms.
- Monitor competitor activity, pricing, and promotional trends to support sales strategy.
Social Media & Digital Engagement:
- Support the execution of basic social media marketing activities (posting, responding to comments, engaging with followers).
- Monitor customer interactions and feedback on social media, escalating issues when necessary.
- Collaborate with the marketing team to align social media activities with overall sales goals.
Key Requirements
- Minimum of a Bachelor’s Degree in Business Administration, Marketing, or related field.
- 2–3 years proven experience in sales, e-commerce, or customer-facing roles with basic social media experience
- Basic knowledge of social media platforms (Instagram, Whatsapp, Facebook, TikTok, X/Twitter, LinkedIn).
- Strong communication, negotiation, and interpersonal skills.
- Ability to multitask, prioritize, and thrive in a fast-paced environment.
- Tech-savvy with a good grasp of e-commerce tools and MS Office (Excel, Word, PowerPoint).