Admin / Customer Service Personnel at Lily Hospitals Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
5 months ago

Additional Details

Job ID
135014
Job Views
113

Job Description






Description




  • As we expand, we are seeking a dynamic and highly organized Admin/Customer Service Personnel to support our operations and enhance our customer experience.



Key Responsibilities




  • Serve as the first point of contact for client inquiries via phone, email, and in person.

  • Provide excellent customer service by addressing queries, resolving complaints, and ensuring client satisfaction.

  • Manage office administration tasks including record keeping, scheduling, and correspondence.

  • Coordinate meetings, prepare reports, and maintain an organized filing system.

  • Support the software development team with day-to-day operational and administrative needs.

  • Assist in tracking customer feedback to improve products and services.



Requirements




  • Minimum of OND/HND/B.Sc in Business Administration, Management, or related fields.

  • Proven experience in administration and/or customer service roles is an added advantage.

  • Strong communication and interpersonal skills.

  • Excellent organizational and multitasking abilities.

  • Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).

  • Ability to work well in a fast-paced, tech-driven environment.



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