Admin / Customer Service Personnel at Lily Hospitals Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
11 days ago

Additional Details

Job ID
135014
Job Views
33

Job Description






Description




  • As we expand, we are seeking a dynamic and highly organized Admin/Customer Service Personnel to support our operations and enhance our customer experience.



Key Responsibilities




  • Serve as the first point of contact for client inquiries via phone, email, and in person.

  • Provide excellent customer service by addressing queries, resolving complaints, and ensuring client satisfaction.

  • Manage office administration tasks including record keeping, scheduling, and correspondence.

  • Coordinate meetings, prepare reports, and maintain an organized filing system.

  • Support the software development team with day-to-day operational and administrative needs.

  • Assist in tracking customer feedback to improve products and services.



Requirements




  • Minimum of OND/HND/B.Sc in Business Administration, Management, or related fields.

  • Proven experience in administration and/or customer service roles is an added advantage.

  • Strong communication and interpersonal skills.

  • Excellent organizational and multitasking abilities.

  • Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).

  • Ability to work well in a fast-paced, tech-driven environment.



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