Job Description
REF NO: MPCST-25
Job Overview:
Reporting to the Executive Director, the Manager, People, Culture & Operations is responsible for cultivating a values-driven, inclusive, & an effective work culture. This role provides strategic leadership in human resources, organisational culture, talent acquisition & retention, employee well-being, & daily operations. The Manager ensures that all internal systems align with the organization's values of dignity, accountability, professionalism, & empathy.
Key Responsibilities:
- Lead talent strategy: recruitment, onboarding, learning & development, & performance management.
- Drive initiatives that foster organisational culture, psychological safety, & staff morale.
- Oversee effective HR policies, labor law compliance, compensation frameworks, & exit procedures.
- Implement practices that support diversity, equity, inclusion & opportunities across all teams.
- Ensure smooth daily operations: asset management, facilities, vendor relationships, logistics, & technology infrastructure.
- Supervise operations & develop staff capacity through mentorship and systems development.
- Work closely with the Executive Director to guide organisational development & workforce planning.
Qualifications:
- Master’s degree in HR Management, Organisational Psychology, Business Administration, or related field. Professional certification (e.g., CIPM, SHRM) required.
- 5-7 years of progressive HR and operations experience, with 3 years in leadership within a nonprofit.
- Demonstrated experience managing conflict resolution, team development, and change management.
- Strong interpersonal, mediation, and coaching skills.
- Sound understanding of Nigerian labor laws, ethics, and nonprofit operations.
Offer:
- In addition to compensation, our client offers:
- 20 paid leave days per year included in monthly compensation (excluding public holidays).
- Medical insurance and pension contributions.