Job Description
RESPONSIBILITIES
- Coordinate Daily IT Operations: Ensure the smooth running of IT systems, resolve service desk issues, and oversee the delivery of IT services across the organization.
- Manage IT Assets: Track and maintain IT hardware and software inventory, ensure availability of critical resources, and handle procurement/disposal in line with policies.
- Implement and Monitor IT Security Measures: Administer and enforce IT security policies, perform system audits, and ensure compliance with global and local security standards.
- Support Infrastructure and Cloud Services: Manage on-premises and cloud-based systems to ensure performance, scalability, and availability.
- Collaborate with Stakeholders: Liaise with internal and external teams to identify IT needs, propose solutions, and implement projects that support business goals.
- Contribute actively toward annual budget preparation: Participate in IT budget forecasting, track expenditures, and align resources to ensure cost efficiency.
- May perform other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role.
Required Knowledge, Skills And Abilities
- Leadership - Advanced
- Organization - Advanced
- Project Management - Intermediate
- Teamwork - Advanced
- Oral/Written Communications - Advanced
- Networking - Intermediate
- Cloud Infrastructure - Intermediate
- DB Systems - Intermediate
Supervisory Responsibilities
- Assigned Lead: May recommend the following: employee hiring, disciplinary action, and starting salaries; provide input on employee performance evaluations.
Education and Experience
- Bachelor's Degree required, Master’s preferred (Computer Science)
- Minimum of 6-8 years of experience required