This is a full-time, on-site role for a Fiber Squad Representative located in Lagos.
The Fiber Squad Representative will be responsible for installing and maintaining Fiber to the Home (FTTH) systems, providing exceptional customer service, troubleshooting issues, and ensuring timely completion of service orders.
Daily tasks include field visits to customer locations, performing technical installations, explaining the service features to customers, and maintaining compliance with safety and company standards.
Qualifications
Technical skills in Fiber Optic installation and troubleshooting
Customer service and communication skills
Ability to work independently and manage time effectively
Experience with tools and equipment used in fiber optics installation
Proficiency in maintaining compliance with safety standards
Previous experience in telecommunications or a related field is a plus
A high school diploma or equivalent
A valid driver’s license and ability to travel locally for service calls.