Job Description
Job Purpose
- The Associate will be directly responsible for strict compliance with quality standards by ensuring conformity to standard operating procedures, GHP and cGMP and assessing in-process production and ensuring non-conforming products are not dispatch for sales or consumption.
Core Responsibilities and Key Result Areas
- Ensure strict adherence to statutory and regulatory requirements at the production area.
- Oversee Shift continuity and ensure non-conforming products are not released for sales or consumption.
- Ensure adherence to all the safety and environmental regulations within and around the production area.
- Ensure discipline in compliance with safety requirements, for example: wearing uniform, wearing of badges, use of proper tools, and ensuring that all safety requirements are met.
- Ensure effective co-ordination with all the sections within the department, for effective service to other departments/divisions/units
- Ensure good housekeeping and cleanliness in the area of control at all times
- Ensure calibration of all the measuring and weighing equipment under direct control of the supply chain division are carried out regularly
- Ensure strict compliance with stock management processes (FIFO and FEFO).
- To review the required reports for example: daily, weekly, monthly or any periodic reports from subordinate and submit to the superior.
- Always ensure strict conformity to cGMP and GHP
- Develop a measurable standard for assigned materials and processes
- Ensure conformity of all raw materials and packaging materials to specification before usage at the production shop floor
- Ensure strict compliance to FC process standards, such as Operations Alert, SIC (Short Interval Control), and carry out on the spot checks on processes and materials before clearance for use/dispatch
- Approve all finished products after confirming specifications and conducting required tests
- Report any non-conformity beyond his competence to the superior without assumption
- Ensure effective coordination and discipline in the section within the department under supervision by enforcing the use of required PPE
- Ensure strict compliance with FC process standards, such as Operation Alert, SIC (Short Interval Control), and carry out on the spot checks on processes and materials before clearance for dispatch
- Verify proper record keeping of all monitoring documents such as SIC and temperature/humidity monitoring charts
- Write daily required reports, for example, daily, weekly, monthly or any periodic reports and submit to the appropriate authority and maintain all operations and assigned technical documents.
- Whenever required, he/she will cater for regulatory activities with the government agencies
- Ensure strict adherence to statutory and regulatory requirements
- Ensure strict adherence to the requirements of the ISO 22000, 9001, 14001 and 45000 as well as other company adopted quality/operation management system
- To cater for regulatory activities with the government agencies.
- The staff is duty bound to maintain confidentiality of all technical information or documentation at his disposal.
Key Performance Indicators
- Efficiency Indicator – Increased Productivity and reduced waste
- Impact Indicator – Rate of Customer satisfaction and loyalty
- Effectiveness Indicator - Rate of Quality and Value delivered to customers
- Customer service Indicator – Reduced Customer complaints
- Safety Indicator – Quality/Safety.
Job Specifications
Educational Requirements:
- A minimum of a Bachelor’s degree in Natural/Physical science or Manufacturing management is required.
Professional Requirements:
- Possession of any relevant certification such as Six Sigma, Quality Engineer or Quality Auditor is essential
Experience Requirements:
- Minimum of 3 - 4 years’ experience in similar role.
Knowledge Requirements:
- Knowledge of food operations
- Knowledge of current Good Hygiene practice
- Knowledge of relevant regulatory standards and requirements
- Knowledge of Quality Assurance policies and procedures and Safety – Food, Fire, Occupational Health and Environment
- Knowledge of tools, methods and concepts of quality assurance
- Knowledge of data analysis tools and statistical analysis
Decision Expectations
- Executes and oversees inspection and testing of incoming and out-going product to confirm quality conformance to specifications and quality deliverables
- Hold any non-conforming product or process, in consultation with the line Manager, and in the absence of the line manager, his/her decision shall remain substantive
Working Conditions:
- Jobholder typically works 40 hours per week, Monday to Friday, although this role may involve working overtime and weekends.
- The role requires precision and attention to detail, as it involves assessing and managing risks.