The Technical Project Manager will lead local and regional integrations with telecom operators and merchants.
He/she will be responsible for validating flows and APIs, coordinating technical setups, ensuring test coverage, and delivering operational documentation.
The role requires strong communication and autonomy to operate effectively with partners, including the ability to build local trust, overcome cultural barriers, and intervene physically or by phone when necessary to resolve issues.
Qualifications
Validate availability and completeness of flows and API endpoints (charging, cancellation, invoice, etc.)
Draft, maintain and share clear technical documentation including starter kits and flow diagrams
Coordinate local environment setup (VPN, IP whitelisting, SMPP…)
Prepare and follow execution of testbooks with internal teams and external partners
Validate technical & functional tests
Support debugging and identify technical gaps during integration
Ensure documentation is centralized and regularly updated in Jira, Sharepoint…
Track progress and communicate blockers clearly with internal and external teams
Work closely with DV teams (Business, Technical teams, Product…) and local partners
Support Product team on product launch testing and debugging.
Requirements
Minimum 5 years of experience in technical missions (development, network, telecom) and then in Project Management
Familiar with API testing and debugging (Postman, Swagger, logs, REST, JSON)
Ability to read and interpret technical documentation
Familiarity with project tools (MS Project, Jira, Excel)
Proficient in English (spoken and written); French is a plus
Knowledge of telecom environments: SMS/USSD flows, DCB, SMPP, OTP is a plus
Comfortable making direct contact with partners (calls, onsite if needed) to resolve blocking points
Understanding of regional context and ability to interact with local stakeholders effectively.
Soft Skills:
Autonomous, structured and dependable under pressure
Strong communication skills, with the ability to navigate multi-stakeholder contexts
Capable of escalating and pushing for priorities when needed
Problem-solving mindset and ability to propose viable workarounds
Culturally aware, able to adapt to local environments and build trust quickly
Open to occasional travel when project delivery requires physical presence.