Location Manager at Universal Human Resource Consult

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
9 days ago

Additional Details

Job ID
135184
Job Views
72

Job Description






About the Role




  • The Location Manager is responsible for overseeing the overall operations, performance, and profitability of the branch/location.

  • This role ensures effective management of staff, seamless service delivery, compliance with company standards, and achievement of business objectives.

  • The Location Manager serves as the primary representative of the company at the branch level, driving growth, customer satisfaction, and operational excellence.



Responsibilities




  • Oversee day-to-day operations of the location to ensure efficiency and effectiveness.

  • Monitor and manage inventory, assets, and resources to prevent loss and ensure optimal usage.

  • Ensure compliance with health, safety, and regulatory requirements.

  • Drive the branch to meet or exceed revenue, profit, and growth targets.

  • Manage cost control, expenditure, and resource allocation.

  • Ensure high levels of customer satisfaction through quality service delivery.

  • Resolve customer complaints promptly and professionally.

  • Build and maintain strong relationships with clients, vendors, and stakeholders.

  • Foster a positive work environment that promotes teamwork, accountability, and productivity.

  • Submit timely operational and financial reports to senior management.

  • Ensure compliance with company policies, legal requirements, and industry standards.



Requirements




  • Bachelor’s degree in Business Administration, Management, or any related field

  • Minimum of 3 years managerial experience in operations, retail, hospitality, or a related industry.

  • Strong leadership, organizational, and problem-solving skills.

  • Excellent communication and interpersonal abilities.

  • Proficiency in MS Office and business management software.



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