Job Description
About the Role
- The Food and Beverage Manager will be responsible for overseeing all aspects of the food and beverage operations within the establishment.
- This role ensures the highest quality of customer service, operational efficiency, profitability, compliance with health and safety regulations, and adherence to brand standards.
- The manager provides leadership to the team, fosters innovation, and drives revenue through excellent service delivery.
Key Responsibilities
- Plan, organize, and manage all food and beverage operations to deliver outstanding customer experiences.
- Ensure compliance with health, hygiene, and safety regulations.
- Maintain high standards of food quality, presentation, and service.
- Oversee inventory management, procurement, and client relationships.
- Track revenue, expenses, and profitability, implementing corrective measures where necessary.
- Ensure exceptional guest service and promptly resolve customer complaints or concerns.
- Monitor customer satisfaction and implement strategies to improve the overall guest experience.
- Collaborate with the marketing team to promote food and beverage offerings and events.
- Identify and implement new trends, menu innovations, and service improvements.
- Work with chefs, mixologists, and suppliers to enhance offerings.
- Support promotional campaigns and special events to drive sales and brand visibility.
Qualifications and Requirements
- Bachelor’s degree in Hospitality Management, Business Administration, or related field
- Minimum of 2 years of experience in food and beverage management
- In-depth knowledge of food and beverage operations, cost control, and financial management.
- Excellent communication, organizational, and problem-solving skills.
- Proficiency in hospitality management software and Microsoft Office Suite.
- Ability to work flexible hours, including evenings, weekends, and holidays.