Job Description
Job Purpose
- The Business Development Manager is entrusted with achieving aggressive revenue targets.
- Increasing Company's competitiveness and market share while fostering robust relationships with various sector entities and the organisation clients at executive levels; expanding company’s enterprise business across designated sectors and regions.
Principal Accountabilities / Objectives
- Manage allocated accounts as the primary point of contact for clients and internal stakeholders.
- Grow accounts coverage by acquiring new logo client accounts for the business.
- Grow Company’s share of all managed and new clients’ accounts in AM’s coverage.
- Grow share of digital solutions’ portfolio relative to connectivity share of portfolio.
- Maintain 100% prompt and accurate CRM records of all account in territory at all times
- Develop and maintain client relationships to identify new business opportunities.
- Balance focus between prospects and opportunities for continued development; ensure 4X pipeline cover of given target at all times.
- Lead sales strategies and develop high level value propositions.
- Analyse market trends and gather competitor intelligence.
- Provide accurate and timely sales forecast monthly and quarterly and ensure Salesforce and sales database accuracy.
- Complete and execute Account Plans for maximising profitability.
- Manage deals through commercial governance and future revenue growth planning.
- Understand the competitive market to increase margin and contract value.
- Understand support 100% compliance of all legal and contractual requirements for each client and each deal.
- Understand and support 100% compliance on all projects deployment requirements of completed sales.
- Identify and execute opportunities for up-selling and cross-selling.
- Ensure profitability within the segment P&L by meeting A&R targets.
- Ensure continuous up-to-date personal development of products knowledge, sales skills and competencies required to function effectively on the job.
- Ensure regular physical visits and other communication touch points with all clients within AM’s managed territory on a daily, weekly and monthly basis.
- Ensure effective cross functional collaboration and productivity across the entire Company’s operating company and group of companies.
- Develop customer sales strategies in collaboration with the Line Manager.
- Identify winning strategies and work proposals tailored to local markets.
- Evaluate account performance and revise strategies as needed to achieve targets.
- Balance focus between prospects and ongoing opportunities for sustained development.
- Collaborate across departments to resolve issues and ensure effective problem management.
- Present new products and solutions, deliver best practices for on boarding new customers.
- Collaborate with finance and support teams to ensure customer satisfaction and billing support.
Communications and Work Relationships:
- Innovation and Change: Advocate for customer views to shape Company’s marketing strategies and introduce new offerings (products, services and bundles) to new markets and new product segments.
- Communication: Actively participate in preparing C-level customer meetings and ensure alignment with Company’s strategy within the team.
- Internal: Sales Department, Operations, Service Delivery, Solution Architects, Legal, Finance, Human Capital, Innovation & Partnerships
- External: Clients, Vendors and other technical business partners, resellers, industry associations and regulators.
Requirements
- Experience: Minimum 4 years of successful sales experience, preferably in enterprise solution selling within the telecoms industry.
- Demonstrate capability to influence at C-level and deep expertise in telecommunications/IT sectors.
Skills:
- Knowledge: Solution Selling, Products/Services/Technology know-how, Opportunity Management, Account Planning, competing to win and more. Extensive understanding of customer businesses, markets and industry dynamics.
- Skills: Objection handling, negotiating, relationship building, analytical abilities, Microsoft and Google applications usage and CRM usage. Account planning and territory management skills. Understand current and future market trends with a view to positioning the organisation for sustainable market share and value share growth
- Exceptional client-facing, strategic, and leadership abilities.
- Strong communication (written and verbal), sales, and networking skills. Strategic negotiation skills
- Advanced quantitative, analytical, and computer skills with attention to detail.
- Attitude: Exceptional communication, confidence, sales-oriented mind-set, high self-motivation, and accountability. Proficient communication with strangers, high self-confidence, a sales-oriented outlook, and self-motivation.