Branch Manager at Class Suites Hotels & Apartments

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
9 days ago

Additional Details

Job ID
135249
Job Views
78

Job Description






Responsibilities




  • Operations Management: Oversee daily operations of all departments, including the front desk, housekeeping, and food services, to ensure efficient and smooth functioning.

  • Staff Leadership: Recruit, train, and manage hotel staff, monitoring performance and motivating the team to provide exceptional customer service.

  • Financial Management: Manage budgets, forecast revenue, control expenditures, and prepare financial reports to ensure profitability and achieve financial goals.

  • Guest Relations: Ensure outstanding guest satisfaction by addressing complaints and concerns, and implementing strategies to enhance the customer experience.

  • Compliance & Maintenance: Ensure the hotel adheres to health, safety, and legal regulations, and supervise maintenance of property, supplies, and furnishings.

  • Marketing & Sales: Coordinate and implement marketing initiatives and promotional campaigns to attract guests, increase occupancy rates, and build customer relationships.



Requirements




  • Interested candidates should possess a B.Sc Degree with 3 - 5 years work experience.

  • Immediate Resumption.



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