Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
9 days ago

Additional Details

Job ID
135254
Job Views
84

Job Description






Responsibilities




  • Welcome and register visistors professionally and notify relevant staff of visitor arrival

  • Sign in visistors using the log book/tags provided

  • Contact relevant company personnel to ensure visitors are attended to

  • Answer and direct incoming calls promptly and courteously

  • Keep visitors informed at all times of delays, changes toarrangement

  • Provide any other assistant required in a willing, pleasant and professional manner

  • Deal with difficult situations in an assertive and friendly manner

  • Ensure the reception area is clean, organized and welcoming at all times

  • Receive, log, and sign incoming mails and distribute within the hour

  • Source and provide relevant information to callers as appropriate

  • Monitor visitor access and ensure compliance with company security protocol.



Educational Qualification




  • HND or BSc in any discipline, preferably in Social Sciences

  • Minimum of 2 years of experience as a Receptionist / Customer Service.



Competencies:

Knowlegde:




  • Excellent telephone etiquette.



Skills:




  • Good communication skill

  • Excellent interpersonal skill

  • Organization skill

  • Switch board

  • Customer service

  • Report writing skill.



Behaviour:




  • High integrity

  • Diligence

  • Consistent

  • Resilience.



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