First line of support on PtP systems (Coupa) related questions via servicenow tickets
Making sure systems are kept clean and data is consistent.
Acting as SPOC for stakeholders and a gatekeeper to the company's procurement process.
Processing of invoices in line with corporate policies, guidelines and SLAs with OpCos.
Support daily team workload management of a range of day-to-day invoice processing scope with medium/high complexity (in terms of volume/level of standardization/ number of systems in use to support core processes), in line with corporate policies, guidelines and SLAs with OpCos.
Ensuring of execution of tasks in line with the internal control framework.
Identifies shortcomings in current methods, systems and procedures. Analyses, proposes and (where possible) implements alternatives
Act as an assigned user with system access and serve as an authorized user for the PtP systems (Coupa/Routty/Alusta) within GBS centre
Ensuring all Month-End Close (MEC) tasks are completed within the closing timeline
Resolution of escalations from suppliers and OpCo's.
Cooperates transcends own functional discipline, has multiple interfaces which requires extended communication. Connects often with colleagues outside own GBS often interaction with OpCo's and suppliers required.
Contribute to the development of the department strategy (Big Rocks : No Po No Pay / Touchless
Invoicing / Vendor Reduction) and annual plan based on own expertise of Procure to Pay and activities.
Projects and process optimization:
Identifies bottle necks in (work) processes, provide proposals on improvement opportunities, ensure implementation after approval and track progress.
Is an active team member in the PtP community in resolving cross team issues, taking ownership in and community in resolving cross team issues, taking ownership in an E2E cross functional, optimized process