Business Unit Lead- Sales and Operations at Koolboks

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
8 days ago

Additional Details

Job ID
135289
Job Views
71

Job Description






We are looking for dynamic, street-smart Business Unit Leads to drive adoption of our Pay-As-You-Go (PAYGO) refrigeration and solar solutions across key regions. The ideal candidate is a natural leader with experience in below-the-line (BTL) activation, agent network growth, and collections — ideally from fintech platforms like OPay, Moniepoint, PalmPay, or FairMoney.



This is a boots-on-the-ground role: you will be the mini-CEO of your territory — responsible for generating demand, managing field teams, and ensuring portfolio health.



Drive Demand Generation:




  • Activate markets (especially open markets, high-footfall zones) through direct engagement and tailored activations.

  • Build relationships with small business owners (e.g. market women, frozen food sellers, salons, bars).

  • Organize market storms, demos, POS marketing, and referral drives.



Team Leadership & Sales Management:




  • Hire, train, and manage a team of field agents and sales reps.

  • Track performance using sales dashboards and reporting tools.

  • Ensure every agent is delivering weekly and monthly KPIs.



Customer Acquisition & Conversion:




  • Identify and onboard qualified customers for our Koolbuy product range.

  • Monitor conversion funnel: lead → demo → sign-up → first payment.

  • Set up lead capture and follow-up workflows with telesales team.



Collections & Portfolio Health:




  • Ensure timely repayments by customers through strong follow-up systems.

  • Reduce default rates by embedding early education and support systems.

  • Collaborate with customer service and credit teams to resolve issues quickly.



Brand Representation:




  • Be the face of Koolbuy in your city — hosting activations, community events, and partner forums.

  • Provide feedback to HQ on market trends, pricing sensitivities, and competitor movements.



Requirements:




  • 3–5 years’ experience in field sales, agent management, or fintech like OPay, Moniepoint, Fairmoney, etc.

  • Strong knowledge of market dynamics and consumer behavior in informal sectors.

  • Fluent in English and the local language of the assigned region.

  • Proven ability to lead teams, hit targets, and work under pressure.

  • Familiarity with POS payments, customer onboarding, and collections.



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