Medical Key Account Agent(Sales) at LifeBank

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
8 days ago

Additional Details

Job ID
135296
Job Views
28

Job Description






Reports To: Director of Customer Health



Job Description




  • The Key Account Agent will be responsible for driving the growth of LifeBank's products and services by engaging with potential clients in hospitals, healthcare institutions, and relevant sectors.

  • The Sales Agent’s primary responsibility is to identify, acquire, and build long-term relationships with customers, while also meeting individual and team sales targets.

  • The ideal candidate will be a self-motivated, target-driven individual with a passion for healthcare and a strong ability to communicate LifeBank's services effectively to potential clients.



Responsibilities



Customer Acquisition & Account Management:




  • Meet with potential clients to understand their needs and offer tailored LifeBank solutions that address their specific challenges in blood, oxygen, Equipment and Consumables Supply.

  • Close sales by negotiating terms and conditions, ensuring mutual agreement on service delivery and pricing.

  • Develop and maintain relationships with key decision-makers, ensuring customer satisfaction and retention.



Sales Targets & Performance Tracking:




  • Achieve individual sales targets and contribute to team sales goals by driving revenue growth.

  • Monitor and report on sales activities, including lead conversion, meetings held, and deals closed, in alignment with sales objectives.

  • Utilize the CRM system to track prospects, opportunities, and sales pipeline, ensuring accurate reporting and forecasting.



Customer Health Management & Retention:




  • Ensure smooth communication between clients and LifeBank’s operations team, addressing any issues or concerns regarding service delivery.

  • Foster long-term relationships with clients, ensuring they receive continuous support and satisfaction with LifeBank’s services.

  • Coordinate with the operations team to resolve any client issues, ensuring a high level of customer satisfaction and retention.



Requirements




  • Education and Qualification: Bachelor's Degree in Business, Sales, Marketing, Healthcare Management, or a related field.

  • 3- 5 years of sales experience, preferably in healthcare, pharmaceuticals, or B2B sales (experience in selling services to hospitals or healthcare providers is a plus).

  • Proven track record of achieving sales targets and building customer relationships.



Skills and Competence:




  • Ability to present and sell LifeBank's products clearly and persuasively to potential clients.

  • Comfortable negotiating terms and closing deals in a competitive market.

  • Strong focus on meeting customer needs and providing exceptional service.

  • Strong organizational skills with the ability to prioritize tasks and manage multiple accounts simultaneously.

  • Comfortable using CRM software (e.g., Salesforce, Zoho), Microsoft Office Suite, and other sales tools.

  • Ability to collaborate effectively with other team members and departments to achieve sales and organizational goals.



Personal Attributes:




  • High levels of drive and determination, capable of working independently with minimal supervision.

  • A results-oriented individual who thrives in a performance-based environment.

  • Ability to adapt to changing sales environments and customer needs.

  • Honest, transparent, and ethical in dealing with customers and colleagues.

  • Able to handle rejection and remain motivated to achieve sales goals.



Salary




  • N350,000 gross Monthly.



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