Job Description
Role Purpose
- The Industrial Relations and Compliance Specialist is responsible for managing employee relations, ensuring compliance with labor laws, and fostering effective relationships with union representatives at Ikeja Electric.
- Reporting to the People Operations Manager, this role oversees employee relations processes, including conflict resolution, compliance audits, and union interactions.
- In a unionized environment like Ikeja Electric, the Industrial Relations and Compliance Specialist plays a vital role in maintaining open communication with union officials through both formal and ad-hoc meetings, supporting a collaborative and compliant workplace that aligns with Ikeja Electric’s HR transformation goals.
Role Accountabilities
Union Relations and Engagement:
- Serve as the primary liaison with union representatives, facilitating open communication to address employee concerns, contractual obligations, and labor relations matters.
- Coordinate and participate in regular and ad-hoc meetings with union officials, providing updates on workplace policies, addressing union concerns, and fostering positive relations.
- Collaborate with union officials to resolve issues before they escalate, ensuring mutual understanding and alignment with Ikeja Electric’s policies and values.
Employee Relations Management:
- Manage employee relations cases, including grievances and disputes, in alignment with labor agreements and company policies.
- Work with managers and union representatives to address workplace conflicts, ensuring all cases are handled fairly, transparently, and within regulatory guidelines.
- Facilitate mediation and conflict resolution sessions as needed, promoting a collaborative and respectful workplace
Policy Compliance and Auditing:
- Conduct regular audits to assess compliance with company policies, labor agreements, and regulatory standards, ensuring a compliant and secure workplace.
- Develop strategies to enhance policy awareness and adherence, working with the People Operations Manager to update policies as needed to reflect changes in labor laws and union agreements.
- Act as a resource for employees, managers, and union representatives on compliance-related questions, ensuring understanding and alignment.
Disciplinary Process Support:
- Support disciplinary processes by gathering information, documenting proceedings, and providing recommendations to ensure fair and consistent outcomes.
- Ensure all disciplinary hearing, processes and consequence management actions align with Ikeja Electric’s code of conduct guidelines, labor laws, and preserves business interest while maintaining transparency and compliance.
- Collaborate with union officials during disciplinary actions involving union members, ensuring processes are fair and mutually understood.
Labor Relations and Compliance Training:
- Stay informed about labor laws, union agreements, and best practices for industrial relations, providing advice to the HR team and managers as needed.
- Deliver training sessions for managers on union relations, compliance requirements, and employee rights, ensuring a knowledgeable and compliant workforce.
- Liaise with regulatory agencies as necessary to address labor-related concerns, providing timely updates to union representatives and internal stakeholders.
Data Analysis and Reporting:
- Track data related to employee relations cases, union interactions, and compliance audits, identifying trends and opportunities for improvement.
- Report regularly to the People Operations Manager on labor relations outcomes, providing insights and recommendations to enhance compliance and employee engagement.
- Use data insights to identify patterns in union concerns and proactively address potential issues.
Requirements
Education:
- Bachelor’s Degree in Industrial Relations, Human Resources Management, Law, Business Administration, or a related field.
- A relevant professional certification (e.g., CIPM, SHRM, or equivalent) is an added advantage.
Experience:
- Minimum of 5 years experience in industrial/employee relations, compliance, or human resources, preferably within a unionized work environment.
- Proven track record in managing union relations, collective bargaining processes, and conflict resolution.
Knowledge & Skills:
- Strong understanding of Nigerian Labour Laws, Trade Union Acts, and other relevant employment regulations.
- Experience conducting compliance audits and investigations.
- Excellent negotiation, mediation, and conflict management skills.
- Ability to build and maintain effective relationships with union representatives and internal stakeholders.
- Strong communication, documentation, and report-writing skills.
- High level of integrity, confidentiality, and attention to details
Competencies:
- Strategic industry management.
- Knowledge in Category management.
- Negotiation skills.
- Financial acumen.
- Analytical skills.
- Aptitude for technology.
- Results focused.
- Customer Centricity
- Risk Management
- Entrepreneurship
- Organisational Learning
- Change Management
- People Leadership.