Sales Territory Coordinator - Benue at Promasidor

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 days ago

Additional Details

Job ID
135560
Job Views
34

Job Description






Job Purpse / Objectives




  • To effectively lead and manage all depot territory activities to achieve a high level of customer service and satisfaction at a profit whilst ensuring full compliance with company policies and procedures.



Key Responsibilties / Activiities




  • Drive daily engagement with STEs to review customer performance and agree on timelines for execution.

  • Manage the day-to-day sales operations of the depot/sales territories, including all assets within the depot and vans for secondary sales.

  • Identify competency gaps among STEs and implement measures to close these gaps.

  • Monitor and analyse product stock against sales forecasts to ensure zero stock-outs (OOS).

  • Oversee inventory management to guarantee zero expired or obsolete stock, ensuring strict adherence to the FIFO principle.

  • Ensure all stock returned from customers complies with the stock return policy.

  • Proactively check and raise alerts on stock issues that may render items unsellable.

  • Liaise with insurance providers to secure 100% coverage of all inventory at the depot.

  • Manage depot costs in line with company policy and budget.

  • Monitor and analyse distributor performance, supporting them to increase capacity and efficiency.

  • Ensure full compliance with credit exposure policies for all distributors.

  • Organize and lead quarterly distributor meetings to review health check reports and implement performance improvement plans.

  • Work closely with onsite security to safeguard Promasidor goods and assets.

  • Monitor, analyse, and report Month-to-Date (MTD) and Year-to-Date (YTD) sales performance by Depot, Category, Brand, and SKU to the Regional Sales Manager.

  • Develop, agree, and review route plans with the sales team to ensure all customers are effectively captured and serviced.

  • Track and review territory performance across STEs, Customers, Categories, Brands, and SKUs.

  • Ensure strict price compliance within the territory and provide timely reports on competitor activities.

  • Establish and maintain customer relationships by scheduling and attending meetings (in person, by phone, email, or approved digital platforms).

  • Maintain accurate documentation and reconciliation of all business transactions.

  • Drive sales team motivation through implementation of incentive schemes and enforce appropriate sanctions for non-compliance.

  • Take full ownership of Route-to-Market activities and manage all related personnel, including STEs, OMSRs, and VSRs.



Job Requirements

Qualifications and Experience:




  • BSc Degree in Business or related fields

  • 5 - 7 years experience in sales preferably in the manufacturing industry.



Knowledge & skills:




  • Strong understanding of customer and market dynamics.

  • Extensive experience in all aspect of FMCG distribution chain

  • Organising and planning

  • Business acumen

  • Service level monitoring

  • Basic Selling skills

  • Data analysis and utilisation.



Personal Attributes:




  • Negotiating

  • Analytical

  • Interpersonal Skills

  • Relationship Management

  • Decision Making

  • Customer relationship

  • Strategic Thinking

  • Leadership skills.



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