• Application Deadline:
• Position: IT Support & Social Media Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field ICT / Computer  , Media / Advertising / Branding 
  
  

About the Role

• We are looking for a versatile and tech-savvy professional to handle both IT support functions and social media management to strengthen our showroom operations and online presence.

Role Overview

• The IT Support & Social Media Manager will be responsible for ensuring smooth technology operations within the showroom while also managing the brand’s online presence.


• This dual role requires strong problem-solving skills, customer service orientation, and creativity in digital marketing.

Key Responsibilities

IT Support:

• Provide technical support for hardware, software, and networking issues within the showroom.


• Maintain and troubleshoot POS systems, printers, internet connectivity, and other IT equipment.


• Ensure data security, backups, and proper system updates.


• Liaise with external vendors for technical issues beyond in-house expertise.


• Train showroom staff on basic IT tools, software, and troubleshooting.

Social Media Management:

• Develop and manage the showroom’s social media pages (Facebook, Instagram, WhatsApp Business, etc.).


• Create engaging content to promote Thermocool products, offers, and campaigns.


• Respond promptly to customer inquiries and comments on social platforms.


• Plan and execute digital marketing campaigns to drive showroom foot traffic and sales.


• Track and analyze social media performance and provide reports with improvement recommendations.


• Collaborate with the sales team to align social media promotions with showroom activities.

Qualifications & Skills

• Bachelor’s degree in IT, Computer Science, Marketing, or related field (OND/HND acceptable with experience).


• Proven experience in IT support/technical support.


• Hands-on experience with hardware, networking, and troubleshooting.


• Proficiency in social media platforms and digital marketing tools.


• Creative skills in graphics or video editing (Canva, Photoshop, etc. is an added advantage).


• Strong communication and interpersonal skills.


• Ability to multitask and balance technical and creative tasks effectively.


• Customer service-oriented with a proactive mindset.

Application Closing Date

20th October, 2025.