Admin & Support Officer at Coinbox Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 days ago

Additional Details

Job ID
135632
Job Views
23

Job Description






Job Summary:




  • The Admin & Support Officer will manage administrative, HR, finance, and customer support activities to ensure smooth business operations. They will coordinate vendor relationships, employee welfare, logistics, and customer interactions.



Key Responsibilities:




  • Handle office administration, HR coordination, and payroll support.

  • Maintain vendor, supplier, and travel service contracts.

  • Provide frontline support for user/customer queries.

  • Track employee compliance, attendance, and welfare.

  • Manage logistics for events, meetings, and activations.

  • Draft internal communication notices, policies, and announcements.

  • Support recruitment by scheduling interviews and maintaining candidate records.

  • Ensure data accuracy in HR and finance systems.

  • Track customer queries to identify recurring issues for escalation.

  • Provide onboarding support for new employees (documentation, orientation).

  • Maintain records of compliance certifications and regulatory filings.



Qualifications & Requirements:




  • Minimum of an HND/B.Sc. degree in Business Administration, Public Administration, Human Resource Management, or related field.

  • 3 – 5 years of experience in admin, HR, or customer support roles.

  • Strong organizational and multitasking skills.

  • Familiarity with startup environment is a plus.

  • Experience with payroll, HR compliance, and vendor management.

  • Good communication and interpersonal skills.

  • Familiarity with ticketing/customer support systems is a plus.



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